Operations Overhead (Ops).
Browse open-source and commercial software for managed service providers, compare features, and discover cost-saving alternatives.
Operations Overhead (Ops)
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Showing 25-35 of 35 vendors• Open source vendors listed first
SuperOps
Professional Services Automation
SuperOps MSP platform: cloud PSA and RMM with unlimited technicians. 2026 pricing is quote-based per endpoint, with a 150-endpoint minimum. Checked Nov 2026.
43
Commercial
Atera
Remote Monitoring and Management
All-in-one IT management combining RMM, PSA, helpdesk ticketing, and remote access, with per-technician pricing for MSPs and internal IT teams.
83
Commercial
Kaseya BMS
Professional Services Automation
Cloud PSA from Kaseya for MSPs with service desk, CRM, projects, time tracking, contract billing and inventory, integrated with Kaseya VSA.
57
Commercial
Keeper Security
Documentation and Password Management
Enterprise password management and privileged access management (PAM) platform with zero-knowledge encryption
58
Commercial
KeePass
Documentation and Password Management
Free open-source password manager that stores passwords in an encrypted database locked with a master key.
57
Open Source
Freshdesk
Professional Services Automation
Cloud-based help desk from Freshworks: turns email, chat, phone, and social into trackable tickets with automation, SLA management, a KB, and Freddy AI.
43
Commercial
Passportal
Documentation and Password Management
N-able's cloud password, privileged access and IT documentation manager built for MSPs, with per-client vaults and Active Directory sync.
31
Commercial
Gorelo
Professional Services Automation
All-in-one PSA and RMM platform purpose-built for MSPs with integrated ticketing, billing, and endpoint management. Review Gorelo features and pricing.
58
Commercial
IT Glue
Documentation and Password Management
Kaseya's cloud IT documentation platform for MSPs, with client documentation, a password vault, relationships, runbooks and PSA/RMM sync.
56
Commercial
FusionResolveIT
Remote Access and Support Tools
Free, open-source (AGPL) ITSM and asset management platform forked from GLPI; still in beta and not recommended for production.
51
Open Source
Mizo
Automation and Scripting
AI agent automation platform that transforms MSPs into Managed Intelligence Providers with intelligent ticket triage, dispatch, and resolution
43
Commercial
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