Operations Overhead (Ops).
Browse open-source and commercial software for managed service providers, compare features, and discover cost-saving alternatives.
Operations Overhead (Ops)
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Showing 1-12 of 35 vendors• Open source vendors listed first

Odoo
Professional Services Automation
Modular open-source ERP covering CRM, accounting, helpdesk, projects, timesheets and inventory, available as free Community edition or paid Odoo plans.
56
23B
Open Source

ERPNext
Professional Services Automation
Free, GPL-3.0 open-source ERP from Frappe covering accounting, CRM, inventory, projects, timesheets and HR, self-hosted or on Frappe Cloud.
50
5B
Open Source

OpenProject
Professional Services Automation
Open-source (GPL 3.0) project management with Gantt charts, agile boards, time and cost tracking; self-hosted Community edition or paid Enterprise plans.
58
4B
Open Source

Dolibarr ERP CRM
Professional Services Automation
Open-source (GPL-3.0) web ERP and CRM for small and medium businesses, self-hosted for free or hosted on DoliCloud.
85
2B
Open Source

Mautic
Professional Services Automation
Open-source (GPL 3.0) marketing automation with email campaigns, landing pages, forms, lead scoring and segmentation; self-hosted or via partners.
43
919M
Open Source

Passbolt
Documentation and Password Management
Passbolt is an open-source password manager designed for teams and secure collaboration with end-to-end encryption.
54
429M
Open Source

Bitwarden Inc.
Documentation and Password Management
Open-source password manager with end-to-end encryption, SSO integration, and team vaults for businesses. Review Bitwarden for MSP credential management.
56
337M
Open Source

Zammad
Professional Services Automation
Open-source web-based helpdesk with multi-channel ticketing, knowledge base, and SLA management for support teams. Compare Zammad for MSP service desks.
43
253M
Open Source

GitBook
Documentation and Password Management
Hosted documentation platform with a block editor, Git Sync, OpenAPI references and an AI assistant, priced per site plus per user.
43
220M
Commercial

BookStack
Documentation and Password Management
BookStack is a free, open-source (MIT) wiki you host yourself: setup and Docker images, SSO, security releases, £450 support plans and alternatives.
94
215M
Open Source

FreeScout
Professional Services Automation
Free, self-hosted (AGPL) help desk and shared mailbox, a Help Scout-style alternative, extended with low-cost lifetime-license modules.
43
47M
Open Source

Kimai
Professional Services Automation
Open-source (AGPL-3.0) time tracking for teams with timesheets, rates, invoicing and reports, self-hosted for free or on Kimai Cloud.
57
19M
Open Source
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