The Case for Open-Source RMM – From a Real MSP
Colm Whelan of Rockfield IT Services switched from commercial RMMs to open source four years ago. Not for the cost savings – for control. He and Michael Assraf dig into what that switch really looks like, and where open-source MSPs are headed next.
Upcoming Episodes
"Vendor Tax" – Tool Stack Costs Compressing Margins
The average MSP now runs 76 security products alone, and operating margins have compressed to 15–25%.
Vendor Lock-In: How MSP Contracts Actually Work
Multi-year contracts, auto-renewal traps, forced bundling, and opaque exit clauses keep MSPs locked into platforms they've outgrown. The language of captivity – "trapped," "locked in," "no exit" – dominates vendor discussions across MSP communities.
Past Episodes
Why We're Here (And Why No Other MSP Podcast Covers This)
We searched 35 MSP podcasts. Not one talked about open source tools cutting vendor costs. We're fixing that – chatting with MSPs doing it. Join us at openmsp.ai and in the OpenMSP Slack community.