OpenMSP
TeamViewer logo

TeamViewer

Remote Access and Support Tools

Commercial Vendor
Free Tier
Paid Plans
Paid Plans
Paid Plans
E
Enterprise
E
Enterprise
OpenMSP Score
99
100
Reddit Impact Score

Alternative Vendors

RustDesk
RustDesk
MeshCentral
MeshCentral
TigerVNC
TigerVNC
Remmina
Remmina

Commercial Alternatives

ConnectWise ScreenConnect
ConnectWise ScreenConnect
Splashtop Remote Support
Splashtop Remote Support
Atera
Atera
Proprietary software for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers More detailed information about this vendor will be added soon.
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Key Features

Remote Control & Access

Secure remote control of computers and mobile devices from anywhere, with cross-platform support for Windows, macOS, Linux, iOS, and Android

Video Conferencing & Meetings

Built-in HD video conferencing, screen sharing, and online meeting capabilities with recording and whiteboard features

File Transfer & Sharing

Secure file transfer between devices, drag-and-drop functionality, and cloud storage integration for easy file sharing

Enterprise Management

Centralized device management, mass deployment capabilities, user management, and comprehensive reporting for enterprise environments

Security & Compliance

End-to-end encryption, two-factor authentication, single sign-on support, and compliance with SOC2, ISO27001, and GDPR standards

Pros and Cons

Pros

Cross-Platform Compatibility

Works seamlessly across all major operating systems and devices, providing universal remote access capabilities

Enterprise Features

Comprehensive enterprise-grade features including SSO, mass deployment, centralized management, and advanced security controls

Easy Setup and Use

Simple installation process and intuitive interface that requires minimal technical knowledge to get started

Reliable Performance

Stable connections with good performance even over low-bandwidth networks, with automatic quality adjustment

Cons

High Pricing

Premium pricing compared to competitors, with costs increasing significantly for enterprise features and concurrent sessions

Resource Intensive

Can consume significant CPU and memory resources, particularly during high-quality video sessions or file transfers

Limited Concurrent Sessions

Restricted number of concurrent connections in lower tiers, with additional sessions requiring costly add-ons

Licensing Complexity

Complex licensing model with various add-ons and restrictions that can make cost prediction difficult

Feature Comparison

Comments

Julian ChavezTechFlow Solutions

Julian Chavez • TechFlow Solutions

Jun 24, 2025

Essential for remote support

TeamViewer handles client remote support needs reliably. Easy deployment and cross-platform compatibility work well. Licensing costs can add up for larger teams.

Christian BaileyTechForward MSP

Christian Bailey • TechForward MSP

Jun 21, 2025

Reliable remote access solution

Using TeamViewer for client desktop sharing and support. Performance is consistent and security features meet enterprise requirements. User-friendly interface.

Mason HayesDataFlow Partners

Mason Hayes • DataFlow Partners

Jun 18, 2025

Good for cross-platform support

TeamViewer simplifies remote access across diverse client environments. File transfer capabilities work well and connection stability is excellent.

Frequently Asked Questions

Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.