Flamingo Raises $4.5M to Get MSPs Out of the Ticket Queue

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RustDesk logo

RustDesk

Remote Access and Support Tools

Open Source
Free Tier
Paid Plans
E
Enterprise
Self-hosted
OpenMSP Score
91
87
Reddit Impact Score
Github Score
2B
125KStars
19KForks
11KCommits
GNU Affero General Public License v3.0License
Oct 12, 2026Last commit

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Commercial Alternatives

TeamViewer
TeamViewer
Splashtop Remote Support
Splashtop Remote Support
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Atera
Atera
RustDesk is a full-featured open source remote desktop software that works out of the box without configuration. It supports self-hosted servers for complete data control and privacy, or you can use public servers. RustDesk offers cross-platform support (Windows, macOS, Linux, iOS, Android, Web) and is trusted by thousands of organizations with millions of downloads. Key capabilities include secure remote access, file transfer, TCP tunneling, clipboard support, and multi-monitor support. The open-source community-driven solution provides an affordable alternative to commercial remote desktop tools like TeamViewer, AnyDesk, and Splashtop. RustDesk Server Pro is available for organizations requiring advanced features like user-level ACL, device groups, LDAP integration, 2FA, and enhanced security controls.
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Key Features

Self-Hosted Control

Host your own server for complete data sovereignty and privacy compliance

Cross-Platform Support

Works seamlessly on Windows, macOS, Linux, iOS, Android, and Web browsers

Open Source

Fully open source (AGPL-3.0) with active community development and transparency

Easy Deployment

Built-in network configuration and Docker support makes setup effortless

Secure File Transfer

Encrypted file transfer between connected devices with drag-and-drop support

TCP Tunneling

Port forwarding and TCP tunneling capabilities for advanced networking

Pros and Cons

Pros

Customizable

90+ configuration options and white-label branding capabilities

Open Source & Free

Completely free and open source (99.4k GitHub stars) with no subscription costs for self-hosting

Self-Hosting Option

Full control over your data with easy Docker deployment and data sovereignty

High Performance

Low latency with optimized codecs and efficient resource usage

Active Development

Vibrant community with frequent updates and 14.6k forks on GitHub

Cons

Self-Hosting Complexity

Requires technical knowledge to set up and maintain your own server infrastructure

Limited Enterprise Features in Free Version

Advanced features like LDAP, ACL, and 2FA require RustDesk Server Pro subscription

Smaller Ecosystem

Fewer third-party integrations compared to established commercial alternatives

Community Support

Primarily community-driven support unless using Server Pro with paid support

Feature Comparison

Comments

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Frequently Asked Questions

Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.