OpenMSP
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Splashtop Remote Support

Remote Access and Support Tools

Commercial Vendor
Paid Plans
Paid Plans
Paid Plans
OpenMSP Score
83
76
Reddit Impact Score

Alternative Vendors

RustDesk
RustDesk
MeshCentral
MeshCentral
TigerVNC
TigerVNC
Remmina
Remmina

Commercial Alternatives

TeamViewer
TeamViewer
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Atera
Atera
Secure remote support solution for IT professionals to monitor, manage, and support computers and mobile devices More detailed information about this vendor will be added soon.
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Key Features

Attended and Unattended Access

Provides both attended support (with client present) and unattended access (remote system control without client presence) for comprehensive remote support capabilities

High-Performance Remote Access

Delivers fast, responsive remote desktop experience with GPU acceleration and multi-monitor support for professional workflows

Cross-Platform Support

Supports Windows, Mac, Linux, iOS, and Android devices enabling remote access from various client platforms to diverse target systems

File Transfer and Collaboration

Built-in file transfer capabilities, chat functionality, and session recording for effective remote collaboration and support documentation

Enterprise Security Features

TLS 1.2 and 256-bit AES encryption, SSO integration, and access controls ensuring secure remote connections for business environments

High-performance streaming

Uses proprietary low-latency streaming protocol optimized for remote support scenarios, delivering near-native performance with adaptive quality based on bandwidth.

Pros and Cons

Pros

Cost-Effective Alternative

Significantly more affordable than competitors like TeamViewer while providing comparable functionality and reliability

Easy Setup and Deployment

Simple installation and configuration process with quick deployment options for MSPs and IT teams

Excellent Performance

Fast connection speeds and responsive remote desktop experience with minimal latency

Comprehensive Feature Set

Includes file transfer, session recording, multi-monitor support, and mobile device access capabilities

Performance

High-performance remote access with low latency

Cons

Connection Reliability Issues

Some users report occasional disconnections or connection failures compared to other remote access tools

Limited Advanced Features

May lack some advanced enterprise features and integrations compared to higher-end remote support solutions

Feature limitations

Some advanced features missing compared to competitors

Management interface

Management interface less polished than some alternatives

Integration limitations

Limited integration with third-party tools

Feature Comparison

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Frequently Asked Questions

Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.