OpenMSP
Mautic logo

Mautic

Professional Services Automation

Open Source
Free Tier
Paid Plans
E
Enterprise
Self-hosted
OpenMSP Score
37
31
Reddit Impact Score
Github Score
758M
10KStars
3KForks
37KCommits
OtherLicense
Jul 6, 2026Last commit

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Commercial Alternatives

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Kaseya BMS
Kaseya BMS
Mautic is the world's largest open source marketing automation project. It empowers businesses and organizations to deliver fully integrated marketing campaigns by providing powerful, world-class open source marketing automation software supported by a thriving, worldwide community of passionate contributors. The platform offers privacy-focused, accessible and extendable marketing automation with features like email marketing, lead management, campaign automation, contact scoring, segmentation, A/B testing, and multi-channel marketing across email, SMS, social media and web.
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Key Features

Complete Marketing Automation

Build complex marketing workflows with drag-and-drop campaign builder, email automation, lead scoring, and multi-channel marketing across email, SMS, and social media.

Privacy-Focused & Data Sovereignty

Self-host on your own infrastructure with complete data ownership, GDPR compliance features, and no vendor lock-in. Your data stays under your control.

Open Source & Customizable

Fully open source with 100% customizable frontend and backend. Create custom integrations, modify functionality, and extend features without limitations.

Advanced Lead Management

Contact scoring, segmentation, progressive profiling, behavioral tracking, and comprehensive analytics to prioritize and nurture leads effectively.

Extensive Integrations

Native integrations with popular CRMs (Salesforce, HubSpot, Zoho), CMSs (WordPress, Drupal), and robust REST API for custom connections.

Pros and Cons

Pros

Completely Free & Open Source

No licensing costs, unlimited users, and full access to source code with ability to modify and customize

Data Sovereignty & Privacy

Self-hosted solution ensures complete data control and compliance with privacy regulations like GDPR

No Vendor Lock-in

Open source nature allows switching or modifications at any time without being tied to a specific vendor

Enterprise-Grade Features

Comprehensive marketing automation features comparable to expensive proprietary solutions like HubSpot or Marketo

Large Active Community

Over 200,000 organizations using it with 1,000+ developers contributing to ongoing development

Cons

Technical Setup Required

Self-hosted deployment requires technical knowledge and server management skills

Maintenance Responsibility

You are responsible for updates, security patches, backups, and system maintenance

Learning Curve

Complex platform with many features that may require training and time to master effectively

No Built-in Support

Community-based support only for free version, paid support available through third-party providers

Server Requirements

Requires proper hosting environment with PHP, MySQL, and adequate server resources

Feature Comparison

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Frequently Asked Questions

Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.