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NinjaOne Patch Management

Patch Management

Commercial Vendor
Paid Plans
Free Tier
Paid Plans
Paid Plans
E
Enterprise
OpenMSP Score
79
73
Reddit Impact Score
NinjaOne is a leading cloud-based Remote Monitoring and Management (RMM) platform designed specifically for Managed Service Providers (MSPs) and IT departments. The platform has been rated #1 in G2's RMM category for 23 consecutive quarters through 2025, with a 100% customer satisfaction score. Core Features: • Real-time monitoring with proactive alerting and automated remediation • Automated patch management for Windows, macOS, and Linux systems • Support for 200+ third-party applications with automatic updates • Secure remote access with multiple connection options • Endpoint management across Windows, Mac, Linux, and mobile devices • Policy-based management with granular control • Backup and disaster recovery solutions • Mobile device management (MDM) capabilities • Ticketing and PSA integrations • Comprehensive reporting and analytics Key Benefits: • 95% increase in technician efficiency through automation • 30% reduction in patch deployment time • 91% of MSPs can manage up to 250 more endpoints • Lightweight agent with minimal system impact • One-week average implementation time • 98% customer satisfaction rating • Per-device pricing with no contracts Security and Compliance: • AES-256 encryption for data protection • Multi-factor authentication (MFA) support • Role-based access controls • SOC 2 Type II compliance • Regular security audits and penetration testing NinjaOne is particularly strong in patch management, offering automated deployment with granular scheduling, approval workflows, and comprehensive reporting. The platform supports both cloud-based and on-premises deployments, making it suitable for organizations of all sizes from small businesses to large enterprises managing thousands of devices. With its intuitive interface, powerful automation capabilities, and excellent customer support, NinjaOne has become the preferred choice for MSPs looking to scale their operations efficiently.
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Key Features

OS and application patching

Unified patching for Windows, macOS, Linux operating systems and third-party applications from single console.

Patch approval workflows

Multi-level approval process for patches with automatic deployment upon approval, supporting change management requirements.

Scheduled maintenance windows

Defines maintenance windows by device groups with automatic patching during approved times, minimizing business disruption.

Patch reporting and compliance

Comprehensive reports showing patch status, compliance levels, and vulnerability exposure with executive dashboards.

Failed patch remediation

Automatically retries failed patches with different methods, escalating persistent failures to technicians with detailed error information.

Reboot management control

Granular control over post-patch reboots including scheduling, user notifications, and forced reboots after grace periods.

Pros and Cons

Pros

MSP-focused design

Built specifically for managed service providers

Multi-tenant architecture

Strong multi-tenant capabilities for managing multiple clients

Integrated RMM platform

Part of a broader RMM solution for complete management

Automation capabilities

Advanced automation for patch deployment workflows

Intuitive interface

User-friendly interface with minimal learning curve

Cons

Bundled pricing model

Must purchase entire platform, not just patch management

Limited customization

Less customizable than some enterprise solutions

Third-party app limitations

Some limitations with certain third-party applications

Newer platform

Less mature than some long-established competitors

Feature Comparison

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Frequently Asked Questions

Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.