OpenFrame KM

Name: OpenFrame KM
Brand: OpenFrame KM
Price: 1 USD
Availability: InStock

Documentation and Password Management

Selected

Open Source

Shipped

Gen1

Paid Plans

Self-hosted

OpenMSP Score

Reddit Impact Score

Github Score

1KStars

28Forks

3KCommits

OtherLicense

Nov 14, 2026Last commit

Alternative Vendors

Passbolt

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BookStack

Commercial Alternatives

OpenFrame KM is the knowledge base of OpenFrame, Flamingo's open, AI-native infrastructure for IT and security. It launched in v0.8.15 (May 2026) and holds an MSP's own documentation: runbooks, procedures and client-specific notes, organised in folders, written in markdown, kept as drafts until published, and archived when no longer needed. Articles can be linked to tickets and devices, and related articles show on device pages, so documentation sits next to the work it describes. Mingo, the technician AI, can search articles, open them by ID and create new ones from a chat prompt (v0.9.19); v0.9.52 added one-click AI drafting and @-mentions that attach an article to a chat for context. OpenFrame describes runbooks that Mingo can follow step by step. Not built in yet: a credential and password vault is on the public roadmap backlog, so MSPs still need a separate password manager today. OpenFrame is priced per managed device: $1.00 per device per month, or $0.80 billed yearly, with unlimited technicians; the monthly plan includes 10M AI tokens and the yearly plan 25M. The source code is on GitHub under the Flamingo AI Unified License and can be self-hosted.

Key Features

Searchable Knowledge Base

Centralized, searchable knowledge base unified with tickets, devices, and scripts in one platform

Mingo AI Knowledge Tools

Search, retrieve, and create knowledge base articles directly from a Mingo chat prompt

AI-Generated Docs & Runbooks

One-click "Generate with AI" drafting for docs and runbooks, with @-mention article context in chat

Folders, Drafts and Archive

Organise articles in folders, keep drafts until they are published, and archive instead of deleting

Linked to Tickets and Devices

Attach articles to tickets and devices; related articles appear on device pages

Runbooks Mingo Can Follow

Mingo can work through a runbook step by step from chat

Pros and Cons

Pros

Unified With RMM and PSA

Documentation lives next to tickets, devices, and scripts in one platform - no separate documentation tool or per-seat license needed

AI-Powered Documentation

Mingo AI can search, retrieve, and create knowledge base articles from a chat prompt, plus one-click AI drafting of docs and runbooks

Zero Per-Technician Fees

Included in the $1.00 per device price with unlimited technicians, or free to self-host; no per-user documentation license

Docs Show Up Where Techs Work

Knowledge base articles appear on device detail pages and attach to Mingo chats via @-mentions, so techs get answers without hunting

Simple Structure

Folders, drafts, publishing and archive cover day-to-day documentation with no setup

Cons

Young Product

Launched in v0.8.15 (May 2026); far fewer features than established documentation platforms like IT Glue or Hudu

Not a Standalone Tool

Requires the OpenFrame platform - not deployable as an independent documentation product

Self-Hosting Requires Expertise

Self-hosted deployments require infrastructure knowledge and maintenance (mitigated by the managed cloud option)

No Built-In Password Management

A credential vault is on the roadmap backlog; MSPs still need a separate password manager

No Automatic Device Documentation

Articles are written by people or drafted by AI on request; device configurations are not documented automatically

Feature Comparison

Features

Cost and Licensing

Comments

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Title

Description

OpenMSP Score

Reddit Impact Score

Github Score

1KStars

28Forks

3KCommits

OtherLicense

Nov 14, 2026Last commit

Frequently Asked Questions

/vendor/openframe-km

Getting started

What is OpenMSP?

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.

Is OpenMSP really free?

Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.

How does OpenMSP help MSPs reduce costs?

We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.

Do I need to create an account to use OpenMSP?

No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform information

How does OpenMSP make money?

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.

What makes OpenMSP different from other resources?

We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.

How is vendor and tool information verified?

Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.

Who is behind OpenMSP?

OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-source tools & alternatives

How do you evaluate open-source tool quality?

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.

Can I get support for open-source tools?

Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.

Frequently Asked Questions

/vendor/openframe-km