OpenMSP
Datto Endpoint Backup logo

Datto Endpoint Backup

Cloud Backup Solutions

Commercial Vendor
Paid Plans
OpenMSP Score
85
80
Reddit Impact Score

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Commercial cloud backup and disaster recovery solution for business continuity More detailed information about this vendor will be added soon.
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Key Features

Direct-to-Cloud Backup

Hardware-free backup solution that automatically backs up Windows PCs and servers directly to Datto secure cloud infrastructure without additional hardware.

Image-Based Protection

Complete system protection including OS, applications, files, and settings with ability to restore individual files or entire system images as needed.

Ransomware Protection

Advanced protection against ransomware attacks with versioned backups allowing recovery to clean restore points before encryption occurred.

Fast Recovery Options

Multiple recovery options including file-level restore, bare-metal recovery, and virtualization capabilities for minimal downtime scenarios.

Centralized Management

Partner portal provides centralized management of all client backups with monitoring, reporting, and automated deployment capabilities.

Pros and Cons

Pros

Exceptional Reliability

Users report minimal backup failures with strong track record of successful data protection and recovery over multiple years of operation.

Fast Recovery Objectives

Excellent recovery time and recovery point objectives with quick file restoration and minimal data loss even in ransomware scenarios.

Easy Deployment

Simple agent-based deployment through partner portal makes it easy to protect multiple client endpoints without complex configuration.

Cons

High Cost

Premium pricing structure compared to competitors makes it expensive option, particularly deterring cost-conscious clients with tight budgets.

Contract Requirements

Three-year contract requirement creates barrier for clients preferring shorter-term commitments or more flexible pricing arrangements.

Limited Platform Support

Focuses primarily on Windows environments with limited support for Mac and Linux systems, restricting mixed-platform organizations.

Feature Comparison

Comments

Yuna Takahashi

Yuna Takahashi

Jun 13, 2025

Reliable endpoint backup solution

Datto endpoint backup works consistently across client environments. Direct-to-cloud approach simplifies management. Recovery testing features provide confidence in backups.

Nolan Jenkins

Nolan Jenkins

Jun 12, 2025

Solid cloud backup service

Datto handles endpoint backup needs effectively. Monitoring and alerting keep us informed of backup status. Pricing is competitive for the feature set provided.

Noah MitchellInnovateLab

Noah Mitchell • InnovateLab

Jun 11, 2025

Good for Windows endpoints

Using Datto for client workstation backups. Scheduling is flexible and bandwidth throttling works well. Recovery process is straightforward for end users.

Elena PetrescuNetSecure Partners

Elena Petrescu • NetSecure Partners

Jun 10, 2025

Dependable backup platform

Datto endpoint backup integrates well with our security stack. Ransomware protection features are valuable. Support team is responsive when issues arise.

Frequently Asked Questions

Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.