Acronis Cloud Backup

Solid backup solution for MSP environments

We've been using Acronis Cloud Backup for our MSP practice for about 18 months now, and it's been a reliable workhorse for our 80+ clients. The centralized management console is essential when you're juggling backups across multiple client environments - being able to monitor all backup jobs from a single dashboard saves hours of administrative overhead. What really sets Acronis apart for MSP use is the white-label capabilities. We can brand the client-facing reports and recovery interfaces with our own logo and colors, which helps maintain our professional image and keeps clients focused on our services rather than the underlying technology. The AI-powered ransomware protection has already saved three of our clients from potential disasters. The active defense kicked in during attempted encryptions and immediately created forensic backups while blocking the malicious processes. Our clients were back online within hours instead of days. My only complaint is the pricing structure can get complex when you're scaling rapidly - we had to spend considerable time with their sales team to optimize our licensing model. But the ROI is clear when you factor in the reduced support calls and faster recovery times.

Acronis delivers for multi-tenant MSP operations

As Service Delivery Director overseeing backup services for 120+ SMB clients, I can confidently say Acronis Cloud Backup has transformed our operations. The multi-tenant architecture is exactly what MSPs need - complete client isolation, granular permission controls, and the ability to set different retention policies per client. The automated reporting features are a game-changer for our monthly business reviews. We generate branded backup health reports that show successful backup percentages, storage utilization, and any issues that need attention. This level of transparency has actually helped us upsell additional services and increase client retention. Integration with our PSA system through their API means backup failures automatically create tickets, and our technicians can see backup status directly in our RMM dashboard. This seamless workflow has reduced our mean time to resolution by about 40%. The hybrid approach really shines for our clients with compliance requirements. We can keep local copies for fast recovery while maintaining encrypted cloud copies for long-term retention. The continuous data protection for critical systems has prevented several potential SLA breaches. If you're an MSP looking to offer enterprise-grade backup services without the infrastructure overhead, Acronis should be on your shortlist. Just make sure to factor in training time - there's a learning curve to maximize all the features.

Solid backup solution for MSP environments

Acronis has been our go-to backup solution for the past 2 years. The AI-powered ransomware protection saved three of our clients last quarter. The centralized management is crucial for our MSP - we can monitor all client backups from one dashboard. Pricing is competitive too.

Ransomware protection is crucial

As an MSP, ransomware protection is non-negotiable. Acronis' AI detection caught several attempts on client systems. The forensic capabilities help us understand attack vectors and improve security posture. Worth every penny for the peace of mind.