He Built His Own Open-Source RMM from His Tesla - and Ditched Kaseya

Enzo Zenuni owns ITX Solutions, an Orlando-based MSP. After one Kaseya VSA crash too many, he started building his own platform with AI and open-source tools - and his MSP now runs on it. He joined the OpenMSP Podcast to walk through the build, the costs, and what comes next.

He was paying Kaseya thousands a month, and VSA crashed in the middle of a support call one time too many. That night he stayed up until 4am starting a replacement with AI and open-source tools instead of shopping for another commercial RMM.

Tactical RMM and Wazuh cover remote monitoring and security, while the PSA and everything else were built in-house. It's a working example of standing on proven open-source foundations and building the rest yourself instead of buying a commercial suite.

Cents per agent, versus around $8 per agent on his previous commercial stack. When the software layer is open source and in-house, the bill shrinks to infrastructure - the trade is your own build and maintenance time instead of license fees.

AI-assisted coding on top of open-source components. What started as a 4am prototype grew into the production platform his MSP runs on within months - proof of concept for any MSP owner who has looked at a vendor bill and thought they could build it themselves.

That's the plan. Enzo intends to open source the platform his MSP runs on, adding another practitioner-built option to the open-source MSP ecosystem once it's ready for outside use - the episode covers where that stands.

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.

Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.

We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.

No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.