Flamingo Raises $4.5M to Get MSPs Out of the Ticket Queue · Our seed round, led by Vertex Ventures, funds OpenFrame: open-source tools plus AI agents that answer tickets with technician oversight.

SaaS Management
Exchange, Teams, SharePoint and Microsoft Graph for every client tenant, in one interface
Gmail, Drive, Calendar and Admin APIs for every client tenant, in the same interface
Provision and deprovision users across tenants without opening a vendor portal
See, assign and reclaim Microsoft 365 licenses across clients
Security posture monitoring and compliance tracking for Microsoft 365, security alert monitoring for Google Workspace
The same AI and approval rules that run devices and tickets handle cloud tenant work
Both suites are managed from one interface, where most multi-tenant tools cover Microsoft only
Free self-hosted or flat-rate cloud, no per-tenant or per-tech pricing
Cloud tenants share one platform with devices, tickets and logs, so onboarding a hire covers the account and the laptop
Mingo and Fae handle tenant work on their own or ask for one-tap approval, by rule
The code is public and can be self-hosted and inspected
Shipped in OpenFrame v1.5.0, with a shorter track record than CIPP or the vendors' own portals
It ships with the OpenFrame platform and cannot be deployed as a separate point tool
Self-hosted deployments need infrastructure knowledge and maintenance (mitigated by the managed cloud option)
Covers the common admin work, not every setting each vendor's own admin centers expose
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