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Huntress

Managed Detection and Response (MDR)

Commercial Vendor
Paid Plans
OpenMSP Score
86
93
Reddit Impact Score

Commercial Alternatives

Todyl
Todyl
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Arctic Wolf Networks
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Blackpoint Cyber
Huntress is a comprehensive managed security platform founded in 2015 by former NSA cyber operators, specifically designed for small and mid-sized businesses and the managed service providers (MSPs) that support them. The platform combines enterprise-grade technology with a 24/7 human-led, AI-assisted Security Operations Center (SOC) to deliver continuous threat detection and response. Core products include Managed EDR (Endpoint Detection and Response) for catching threats hiding on Windows and Mac devices, Managed ITDR (Identity Threat Detection and Response) for Microsoft 365 protection, Managed SIEM for centralized log analysis with smart filtering, and Managed SAT (Security Awareness Training) featuring engaging story-driven content. Huntress protects over 3 million endpoints and 1 million identities worldwide. Founded on the principle that cybersecurity shouldn't be a privilege reserved for the top 1%, Huntress makes enterprise-grade security accessible and affordable for all businesses. The platform features a less than 1% false positive rate, industry-leading 8-minute mean time to response, and expert threat hunters who think like attackers to proactively defend against ransomware, business email compromise, and advanced persistent threats. With 4.9 out of 5 stars on G2 based on hundreds of reviews and ranked #1 across 25 G2 reports, Huntress has earned consistent recognition for its customer satisfaction, purpose-built technology, and partner-first approach. The company serves thousands of MSPs worldwide and has received major investment from Kleiner Perkins and other leading venture firms.
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Key Features

24/7 Human-Led SOC

Expert security analysts and threat hunters provide continuous monitoring and response with less than 1% false positive rate

Managed SIEM

Smart filtering at the log source captures only threat-specific logs, eliminating data overload and alert fatigue

Security Awareness Training

Engaging story-driven content featuring award-winning animation and characters like DeeDee, the child hacker prodigy

8-Minute Response Time

Industry-leading mean time to response ensures rapid threat containment and remediation

Microsoft Defender Management

Free management of built-in Microsoft Defender Antivirus at no additional cost, or runs alongside other AV solutions

MSP-Friendly Platform

Multi-tenant dashboard, NFR licenses through Neighborhood Watch program, and predictable per-endpoint pricing

Pros and Cons

Pros

Human-Led SOC Expertise

24/7 Security Operations Center staffed by expert threat hunters who provide personalized incident analysis and response guidance.

SMB-Focused Design

Purpose-built for small and medium businesses with simple pricing, no complex tiers, and MSP-friendly partner programs.

Rapid Response Time

Industry-leading 8-minute mean time to response with immediate threat containment and active remediation capabilities.

Comprehensive Detection

Detects threats that bypass traditional antivirus solutions, including persistent footholds and living-off-the-land attacks.

G2 #1 Ranking

Ranked #1 across 25 G2 reports with 99% satisfaction score and 97% recommendation rate for EDR solutions

Cons

Custom Pricing Model

Pricing is not publicly available and requires sales consultation, which may delay evaluation and procurement processes.

Channel-First Approach

Primarily focuses on MSPs and resellers, which may limit direct access for some organizations seeking enterprise-direct relationships.

Limited AV Integration

Primary integration is with Windows Defender; limited direct integration with third-party AV solutions like Sophos or Defender for Business

UI Complexity

Dashboard can be overwhelming with multiple menus and navigation paths for accessing different features

Enterprise Features Gap

Not as feature-rich as enterprise-focused solutions like SentinelOne or CrowdStrike for large organizations

Feature Comparison

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Frequently Asked Questions

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Getting Started

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.
Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.
We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.
No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.
We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.
Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.
OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.
Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.