Vladislav Marchenko | OpenMSP

Flamingo Raises $4.5M to Get MSPs Out of the Ticket Queue · Our seed round, led by Vertex Ventures, funds OpenFrame: open-source tools plus AI agents that answer tickets with technician oversight.

Vladislav Marchenko

Head Of Marketing @ Flamingo

Hi all! My name is Vlad and I’ve been brought on to head the marketing team at Flamingo. Thankfully, this isn’t the first time I will be building a marketing department from scratch, so the experience should come in handy. Now it’s time to dive into the world of MSPs and find myself in this new world.

Content by Vladislav Marchenko

Blog Posts

How TacticalRMM Went From Side Project to the RMM 5,000+ MSPs Run in Production

How TacticalRMM Went From Side Project to the RMM 5,000+ MSPs Run in Production

The origin story, technical decisions, and community movement that forced commercial vendors to justify their pricing.

Vladislav Marchenko · Mar 10, 2026

Debunking the Biggest Myths About Open Source MSP Tools

Debunking the Biggest Myths About Open Source MSP Tools

This article debunks eight common myths about open-source MSP tools, showing with real-world data and case studies how modern RMM, PSA, and SIEM solutions deliver security, reliability, cost savings, and vendor consolidation without sacrificing performance.

Vladislav Marchenko · Sep 11, 2025

Frequently Asked Questions

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Frequently Asked Questions

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Getting Started

What is OpenMSP?

OpenMSP is The MSP Knowledge Hub & Community Platform designed specifically for Managed Service Providers seeking to optimize their technology stack, reduce vendor costs, and discover open-source alternatives. We combine a comprehensive vendor directory, open-source solution catalog, and integrated community discussions to help MSPs make informed decisions.

Is OpenMSP really free?

Yes, completely free. Browse vendors and tools, read comparisons, and join community discussions - no cost, no registration required. OpenMSP is community-supported and focused on empowering MSPs to reduce costs and improve operational efficiency through open-source technology.

How does OpenMSP help MSPs reduce costs?

We help MSPs identify cost-effective alternatives to expensive commercial solutions, provide transparent vendor information, and connect you with proven open-source alternatives. Our platform enables MSPs to make informed decisions about their technology investments.

Do I need to create an account to use OpenMSP?

No account required for browsing vendors, reading comparisons, or accessing community content. Creating a free account with SSO (Microsoft, Google, or Slack) allows you to participate in discussions and save your favorite tools.

Platform Information

How does OpenMSP make money?

OpenMSP is currently community-supported. We focus on providing value to the MSP community first. Any future monetization will keep the core platform free for MSPs while maintaining our independence and commitment to unbiased information.

What makes OpenMSP different from other resources?

We focus exclusively on MSP needs with transparent vendor information and open-source alternatives. No vendor partnerships or sponsored listings - just honest, community-driven information to help MSPs make better technology decisions. Our biggest value is our community where MSPs help each other with questions, setup guidance, and sharing real-world experiences.

How is vendor and tool information verified?

Our community of MSP professionals helps verify and update information. We also maintain direct research on tools and vendors to ensure accuracy. Community members can report outdated information, and we work to keep everything current.

Who is behind OpenMSP?

OpenMSP was founded by Michael Assraf, who has extensive experience in the MSP industry and product leadership. As the former CEO & Founder of Vicarius, Michael grew a startup from $0 to $9M ARR with 500+ customers and deep experience working with MSPs, partners, and fundraising. OpenMSP represents his commitment to empowering the MSP community through better technology decisions and cost optimization.

Open-Source Tools & Alternatives

How do you evaluate open-source tool quality?

We assess tools based on active development, community size, documentation quality, production deployments by MSPs, and available support options. Tools must meet strict criteria for reliability and enterprise readiness.

Can I get support for open-source tools?

Many open-source projects offer multiple support options including community forums, commercial support from vendors, professional services, and our community discussions where experienced MSPs share implementation guidance.