OpenMSP Blog.

For years, IT services have been defined by vendors. Big platforms decided how we worked, what we paid, and how much control we were allowed to keep. That era is ending. A quiet revolution is already underway, and it's being led not by new SaaS giants, but by open-source builders, communities, and the companies that believe freedom and transparency will shape the next decade of technology.

Change in the managed services world doesn't usually come with fanfare. Right now, something interesting is happening behind the scenes: large MSPs are migrating to open-source stacks. But they're keeping it quiet. Here's why that shift is underway and why it actually matters.

For Managed Service Providers (MSPs), vendor payouts represent one of the most significant expenses, often consuming 20–35% of their annual revenue. These recurring costs, tied to licensing fees and software subscriptions, create a constant drain on profitability. While automation tools have helped reduce operational inefficiencies, they rarely address the elephant in the room: vendor dependency.